Refund and Return Policy for Dealsaliz
Effective Date: December 5, 2024.
At Dealsaliz, we are committed to ensuring your complete satisfaction with your purchase. If for any reason you are not fully satisfied with your order, we offer a straightforward return and refund process to make your shopping experience hassle-free.
1. Return Eligibility
To qualify for a return, the following conditions must be met:
- The product must be returned within 30 days of the delivery date.
- The item must be in new, unused condition with all original tags, packaging, and accessories included.
- The product must not be part of our non-returnable items (e.g., opened or used weight loss products, personal hygiene items, or clearance items).
2. Non-Returnable Items
For health and safety reasons, some items are not eligible for return, including:
- Opened or used weight loss supplements or products
- Personal care or hygiene products
- Gift cards
- Sale or clearance items (unless defective)
3. How to Initiate a Return
To initiate a return, please follow these simple steps:
- Contact Us: Reach out to our customer service team at info@dealsaliz.com or call us at (717) 921-2597. Please provide your order number, product details, and reason for the return.
- Return Instructions: We will provide you with instructions on how to return the product. You will be responsible for the return shipping costs unless the return is due to a defect or our error.
- Pack and Ship: Ensure the item is securely packaged in its original packaging to prevent damage during transit. Use a trackable shipping service to ensure the return is received.
4. Refund Process
Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase. If the return is approved, the full purchase price (excluding shipping costs) will be refunded.
5. Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item for a different size, color, or product, please return the original item and place a new order on our website. Please refer to our return and refund policy for more details.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a return or replacement at no additional cost to you. Please provide photos of the damage or defect to help expedite the process.
7. Late Returns
Returns that are received after 30 days of the delivery date may not be accepted. If an exception is made, a restocking fee of 10% may apply.
8. Restocking Fee
A restocking fee of 10% may apply to certain returned items. This fee will be deducted from your refund amount.
9. Refunds for Sale or Promotional Items
Refunds for sale, promotional, or discounted items will be issued based on the amount paid for the product after applying any discounts. The original purchase price minus any applicable discounts, taxes, and shipping fees will be refunded.
10. International Returns
For customers outside the United States, the return process may vary depending on the location. You are responsible for the cost of return shipping and any customs fees. Please contact us for detailed instructions if you’re returning an item from outside the U.S.
11. Customer Service
If you have any questions or need assistance with a return or refund, please contact our customer support team:
- Email: info@dealsaliz.com
- Phone: (717) 921-2597
- Address: 3751 Forest Ln, Dauphin, Pennsylvania
12. Changes to this Policy
We may update or revise our Refund and Return Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend checking this page regularly for updates.
By making a purchase from Dealsaliz, you acknowledge that you have read, understood, and agree to the terms of this Refund and Return Policy.
Thank you for choosing Dealsaliz for your weight loss needs. We are here to help you every step of the way!